How to Reach Us
Direct. No bots. No forms.
General
info@alio.co.za
For product questions, shade advice, and general enquiries. We respond within 1 business day.
Orders
info@alio.co.za
For existing order queries, balance payments, and shipping updates. Include your order number.
Trade
Salon Registration
To apply for a trade account, use the Salon Registration form. Applications reviewed within 1–2 business days.
@alio_aera
DM us on Instagram for quick questions, shade advice, or to show us your install. We read every message.
Office Hours
Monday – Friday, 08:00 – 16:00.
We are a small, personally run team. Every message is read and responded to by a real person. If you have not heard back within one business day, please check your spam folder before resending.